WEIRTON - Ridership continues to climb and the Weirton Transit Corp. will be looking to customers for more cooperation when it comes to deviations from the regular routes in order to get more efficiency out of the new Transched program.
Transit Manager Kevin Beynon said the Transched program is progressing and works well with what the organization is using it for. He said the only exception is that it takes so many days to process the bus schedule in the program that "on the fly" calls don't work with it.
Transched was put in place as part of the Regional Access Mobility Partnership between Weirton Transit and other local transportation providers.
SEEKING YOUR HELP — The Weirton Transit Corp. is looking to customers for more help when it comes to scheduling deviated trips in an attempt to work better with the Transched program and get full use potential out of the bus route scheduling plan. Pictured from left are board members Curt Hinchee and Tim Reinard. -- Angelina Dickson
Beynon said Weirton Transit has been working to adhere to the system to get full use of the program. The major factor, he said, is the customers.
"We need to get our customers to bring us their schedule so we can put it in the system," he said. "There needs to be at least a day's notice on deviated routes so it can be put into the system the right way and we can keep track of everything."
According to Transit officials, the public transportation service will continue to work with people in emergency situations; however, Assistant Manager Ted Salonica said the transit service will not be picking up same-day calls in an attempt to get customers to call in ahead of time.
Salonica said if work schedules or doctor appointments are put in the system, then the program can track the bus's time and routes through the Transched program, something it was designed and implemented to do.
"I'd like to see us use this program to our favor," added Salonica.
(Dickson can be contacted at firstname.lastname@example.org)