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City seeking tool to gain input

September 7, 2012
By ANGELINA DICKSON - Staff writer ( , Weirton Daily Times

WEIRTON - In an attempt to gain better insight and responses from the public, Weirton city officials are seeking a survey tool through the West Virginia City Manager's Association.

City Manager Valerie Means said city council previously approved the purchase of the Qualtrics Survey Tool during a budget sessions in March. She said now the time has come to approve a resolution for the licensure agreement. She said several cities will be going in together on the purchase of the survey tool which will reduce the overall cost to those using it.

"We will be able to survey council, departments and the public," she said. "This will be a great way for us to get feedback as we move forward with strategic planning."

Means said the tool will allow the city to modify and make their own surveys with questions geared toward specific things or use templates already created. She said there is a lot of potential that comes with the survey tool internally and externally.

Ward 5 Councilman George Gaughenbaugh said he would like to see the city take a more aggressive approach in notifying the public.

One of the ways the city will make the survey tool available is through an email blast to those internally, those subscribed to email updates on the city's website and on the website in general.

Finance Director Tom Maher Jr. said the list of subscribers to email updates from the city has increased to several hundred and there is room for that list to grow. He said another avenue to get the survey information out would be to print it on the utility bill. He said there are many avenues the city can take as they move forward.

(Dickson can be contacted at

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